Photos, logos and images
Where each image comes from, what happens when one is missing, and how to keep signatures light.
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- 5 minute read
- Signatures
There are two images in a Signed signature: the person's photo and your organisation's logo. Both are optional, and both have a decent fallback when they are missing.
People's photos
A photo comes from the person's photo_url, which you set on their record in Users: either paste an address or upload a file. A CSV import can fill it in for a whole team at once.
Note: Microsoft 365 syncs names, job titles, departments, phones and addresses, but not photos. Set photos in Signed, or point photo_url at an image your intranet already serves.
- No photo, by choice. Switch photos off in the designer and everyone gets the same layout.
- No photo, by accident. People without one show their initials on a coloured disc, which most organisations leave switched on.
- Photo added in Signed. Set it once on the person's record. Signatures are generated fresh each time, so the change is immediate.
Your logo
The logo is an organisation setting, not something you add to each design: upload it once in Settings and every signature that uses logo_url gets it.
Settings
Your organisation's details and the company information used in signatures.
Organisation
Change logo
Organisation name
Halden & RowePrimary domain
haldenrowe.co.ukUsed to suggest email domains for people.
Company defaults
Used in signatures when a person doesn't have their own value.
Company name
Halden & RoweWebsite
haldenrowe.co.ukAddress
4 Market Row, Olney MK46 4BALegal disclaimer
Added in small print under every signature. Leave it blank if you don't need one.
This email and any attachments are confidential and meant only for the person they're addressed to. If you've received it by mistake, please let us know and delete it.
Tip: Use a PNG with a transparent background, and check how it looks on a white background. A logo with a white box around it is the small detail people notice.
Size and blocked images
Assume a third of the people reading your email will not load images. That shapes two decisions:
- Keep every image under about 200 KB. Signatures are attached to every message, so a heavy logo is a cost people pay on every reply.
- Never put essential information in an image. A phone number drawn as a picture disappears when images are blocked.
Signed serves uploaded images from a stable address, so they keep working in old email and in forwards.
Related articles
- Organisation settings and company defaultsThe handful of values that appear in every signature, set once for the whole organisation.
- Writing your own HTMLEvery variable Signed understands, plus the handful of HTML rules that keep signatures intact in mail clients.
- Signatures look wrongLayout, images, fonts and spacing: what actually causes each one, and what to change.
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